Supporting your mission critical network

Consultancy and SupportREACT have been the IT support and strategic partner to organisations in the UK since 2003.

During this time we have supported the IT platforms for small to medium companies as well as larger organisations including the education and health sectors.

This enables the management teams in your organisation to concentrate on managing your business, taking the worry out of the IT systems they use.

REACT consultants can help you clearly define your IT strategy to ensure you can run your organisation effectively with the peace of mind that your support is taken care of.

IT support careers are fluid and as your IT strategy changes skills gaps start to appear and staff may move on to follow separate career development paths. New skills are needed to maintain your organisations IT structure.

A strategic partnership solution with REACT will effectively resolve these problems and ensure that you do not become reliant on individuals during the critical times of your organisation.

By outsourcing a core function such as helpdesk or server management REACT can sustain a high quality, cost effective and consistent support service.

All REACT outsource functions are supported by full access to REACT resources such as our service desk, senior technical teams and escalation engineers.

Our strategic partnership services are highly regarded, by IT Teams and organisation leaders alike, and we welcome the chance to discuss if this facility is right for you.

Technical Consultancy

REACT’s consulting and support services provide independent advice and practical assistance. Our consultants and project managers combine expert technical skills with a thorough understanding of business processes. If you’re looking for advice on how your IT can help drive your business forward, we can help.

Our services include: Business & Technology Strategy Planning, Design, Project Management, Deployment Commissioning, Testing, Auditing, Troubleshooting and Subject Matter Expertise.

Our core philosophy is that in order to achieve growth, Experts, need Experts.

Our portfolio of experience and knowledge covers the following:
  • Large and small-scale virtualisation projects.
  • Migration to hosting services including fully mobile/remote working.
  • Disaster Recovery implementation and testing
  • End-Point security and PCI-DSS compliance.
  • Office expansion and consolidations.
  • Voice over IP and video conferencing support
  • Wired and Wireless Network Consultancy & Design
  • Network Right Sizing / Capacity Planning

Support

We have the experience and technical knowledge you can rely on. REACT is committed to supporting your infrastructure and network. REACT’s support is designed to provide peace of mind and reduce the overall cost of network ownership for our customers who need their in-house MIS/IT staff to focus on their core role.

Our on site support gives customers comfort that their IT infrastructure is not compromised by failure or problems. Many customers IT strategy can become misaligned due to their internal IT staff moving on due to career development or changes in the IT infrastructure.

By outsourcing your support to REACT you can relieve the pressures of supporting your infrastructure by utilising the skills of our support team. We will provide a high quality and consistent support over an agreed period.

 

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REACT
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